Cumplimiento regulatorio: Módulo 4

Uso de la información de seguimiento

y evaluación (SyE)            

VLEX

Link: https://bit.ly/3sMtOEc

Educación en contextos de encierro

VLEX

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Titulo: Negotiation Impasses: Type, Causes...

Artículo

Link: https://bit.ly/3AZQoxq

Técnicas de negociación que conducen

al éxito de las empresas

VLEX

Link: https://bit.ly/3DLBCML

LIBRO

Deepak Malhotra and Max H. Bazerman,

Negotiation Genius: How to Overcome Obstacles

and Achieve Brilliant Results at the Bargaining Table and Beyond. (New York: Bantam Books, 2007)

Albert Mehrabian, Silent Messages: implicit comunications      

of emotions and attitudes, 2nd ed.

(Belmont, CA: Wadsworth, 1981),

and Albert Mehrabian, Nonverbal communication

(Chicago: Aldine-Atherton, 1972).                                                                                                  

ARTICULO

Lyn, Van Swol, Michael T. Braund and Deepak Malhotra

(2012) Evidence for the pinocchio Effect:

Linguistic Diferences Between Lies, deception by omissions, and truths.

Discourse Processes, 49, no.2, pág: 79-106

REFERENCIAS

1. Gerald R. Williams, Legal Negotiations and Settlement (St. Paul, MN: West, 1983).

2. Marwan Sinaceur and Larissa Tiedens, "Get mad and Get More than Even: The benefits of anger expressions in negotiations," Journal of Experimetal Social Psychology 42, no.3 (2006): 314-22.

3. Daniel R. Ames and Abbie Wazlawek, "Pushing in the Dark: Causes and Consequences of limited self-awareness for interpersonal assertiveness, "Personality and social psychology bulletin 40, no.6 (2014): 1-16.

4. Nassim Nicholas Taleb, The black swan: the impact of the highly improbable (New York: Random house, 2007).

5. Ellen J. Langer, Arthur Blank, and Benzion Chanowitz, "The Mindlessness of ostensibly thoughful action: the role of "Placebic" information in interpersonal interaction "journal of personality and social psychology 36, no. 6 (1978): 635-42.

6. Jim Camp, Start with NO: The negotiating tools that the pros don't want you to know (New York: Crown Business, 2002).

7. Herb Cohen, You can negotiate anything (Secaucus, NJ: Lyle Stuart, 1980).

8. Antonio R. Damasio, Descartes´Error: emotion, reason, and the human brain (New York: Quill, 2000).

9. Daniel Ames and Malia Mason, "Tandem Anchoring: informational and politeness effects of range offers in social exchange,"  

10. Kevin Dutton, split-second persuasion: The ancient art and new science of changing minds (Boston: houghton mifflin harcourt, 2011).

11. Dhruv Khullar, "Teaching doctors the art of negotiation". New York Times, January 23, 2014, http://well.blogs.nytimes.com/2014/01/23/teaching-doctors-the-art-of-negotiation/

12. Robert Mnookin, Bargaining with the devil: when to negotiate, when to fight (New York: Simon & Schuster, 2010)

13. Roger Fisher and William Ury, Getting to yes: Negotiating agreement without giving in (Boston: Houghton Mifflin, 1981).

14. Daniel Kahneman, Thinking, fast and slow (New York: Farrar, Straus & Giroux, 2011).

15. Philip B. Heymann and United States Departament of Justice, Lessons of Waco: Proposed Changes in federal law enforcement (Washigton, DC: U.S. Department of justice, 1993).

16. George A. Miller, "The magical number seven, plus or minus two: Some limits on our capacity for processing information," Psychological review 63, no. 2 (1956): 81-97

17. Greg J. Stephens, Lauren J. Silbert, and Uri Hasson, "Speaker-Listener neural coupling underlies suceessful communication," Proceedings of the national academy of science of the USA 107, no. 32 (August 10, 2010): 14425-30